Privacy Policy
Effective Date: May 14, 2026 · Website: videoINTEL.ai
videoINTEL.ai ("videoINTEL," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use the videoINTEL.ai website, platform, APIs, software, and related services (collectively, the "Services").
By accessing or using the Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
A. Information You Provide
When you create an account, subscribe, contact support, or use the Services, we may collect:
- Name;
- Email address;
- Billing information;
- Account credentials;
- Uploaded content;
- URLs submitted for processing;
- Customer support communications;
- Business or company information.
B. Automatically Collected Information
When you access the Services, we may automatically collect:
- IP address;
- Browser type and device information;
- Operating system;
- Usage activity;
- Session duration;
- Referral URLs;
- Log data;
- Analytics and diagnostic information.
C. Cookies and Tracking Technologies
We may use cookies, pixels, local storage, and similar technologies to:
- Remember user preferences;
- Maintain login sessions;
- Analyze traffic and usage trends;
- Improve functionality and performance;
- Support security and fraud prevention.
You may control cookie settings through your browser.
2. How We Use Information
We may use collected information to:
- Provide and operate the Services;
- Process video and media analysis requests;
- Generate transcripts, summaries, and AI outputs;
- Improve platform performance and user experience;
- Personalize features and recommendations;
- Process subscriptions and payments;
- Detect fraud, abuse, or unauthorized activity;
- Enforce our Terms of Service;
- Respond to customer support requests;
- Comply with legal obligations.
3. AI Processing and Uploaded Content
When you submit video URLs, transcripts, media files, or other content to the Services:
- The content may be processed by automated AI systems;
- Temporary copies may be created for analysis and processing;
- AI-generated outputs may be stored to improve user workflows and service functionality;
- We may use anonymized or aggregated data to improve our models and Services.
We do not claim ownership of your uploaded content.
You are solely responsible for ensuring you possess all rights necessary to submit and process content using the Services.
4. Sharing of Information
We do not sell your personal information.
We may share information with:
Service Providers
Third-party vendors and infrastructure providers that assist with:
- Cloud hosting;
- Payment processing;
- Analytics;
- Customer support;
- Security and fraud prevention;
- AI and machine learning infrastructure.
Legal Requirements
We may disclose information if required to:
- Comply with applicable law;
- Respond to legal process or government requests;
- Protect our rights, users, or platform;
- Investigate fraud, abuse, or security incidents.
Business Transfers
If videoINTEL.ai is involved in a merger, acquisition, restructuring, financing, or sale of assets, information may be transferred as part of that transaction.
5. Third-Party Platforms and Services
The Services may interact with third-party platforms including:
- YouTube;
- Vimeo;
- Spotify;
- Apple Podcasts;
- X (formerly Twitter);
- Rumble;
- Other content platforms and APIs.
Your use of those services remains subject to their respective privacy policies and terms.
videoINTEL.ai is not responsible for the privacy practices of third-party platforms.
6. Data Retention
We retain information for as long as reasonably necessary to:
- Provide the Services;
- Maintain account functionality;
- Comply with legal obligations;
- Resolve disputes;
- Enforce agreements;
- Improve platform performance and security.
We may delete inactive accounts or stored content at our discretion.
7. Data Security
We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect information.
However, no internet-based system or electronic storage method is completely secure.
Accordingly, we cannot guarantee absolute security.
8. International Users
If you access the Services outside the United States, you understand that information may be processed and stored in the United States or other jurisdictions where our providers operate.
By using the Services, you consent to such transfers.
9. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
- Access your personal information;
- Correct inaccurate information;
- Delete certain information;
- Object to or restrict certain processing;
- Withdraw consent where applicable;
- Request a copy of your information.
To exercise these rights, contact: privacy@videointel.ai
We may verify your identity before processing requests.
10. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and related laws.
These rights may include:
- The right to know what personal information is collected;
- The right to request deletion;
- The right to correct inaccurate information;
- The right to opt out of certain data sharing.
videoINTEL.ai does not sell personal information as defined under California law.
11. Children’s Privacy
The Services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that information from a child has been collected, we will take reasonable steps to delete it.
12. Marketing Communications
We may send:
- Service-related notices;
- Billing notifications;
- Product updates;
- Promotional or marketing communications.
You may opt out of marketing emails using the unsubscribe link included in communications.
Operational and transactional emails may still be sent.
13. Analytics and Tracking
We may use analytics providers and tracking technologies to understand platform performance and user engagement.
These technologies may collect:
- Device identifiers;
- Usage metrics;
- Referral sources;
- Session behavior.
This information helps improve the Services and user experience.
14. Do Not Track Signals
Some browsers transmit "Do Not Track" signals.
Because there is no universally accepted standard for responding to these signals, videoINTEL.ai does not currently respond to them.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions become effective upon posting to the website.
Your continued use of the Services after updates are posted constitutes acceptance of the revised Privacy Policy.
16. Contact Information
If you have questions regarding this Privacy Policy or our data practices, contact:
videoINTEL.ai
Email: privacy@videointel.ai
Website: https://videointel.ai